Frequently Asked Questions



Is it possible to have Customized Decals?

Yes, we print any graphic on paper that can be peeled off in water. We can print personalized decals on specific request, starting even from a vector file provided by the customer.



Can you make Decals from a photo?

Yes, we can do custom jobs even from high quality photos. For this type of service we have a maximum of works that we can perform every month.



On what kind of surface can I apply the Decals?

The Decals can be applied on a painted and well-dried surface (at least 12-24 hours). The decals can be applied on plastic, wood, metal. For surfaces painted with lacquered paints or solvent-based paints, make sure that the solvent is well evaporated before applying the decals.



How can I pay for my Decal purchased on the website?

You can choose between immediate payment with PayPal (if you have any credit card or PayPal account) or Bank Transfer or or prepaid reloadable credit cards. With wire transfer and prepaid cards you will be able to make the payment independently after receiving the useful data via e-mail. In case of Bank transfer always indicate in the reason for payment section the surname of the person who placed the order as well as the order number. To speed up the shipment, always communicate the payment by bank transfer or prepaid credit card sending an e-mail or sms.



How are shipments made?

Shipping in Italy: we ship with national BRT or GLS courier, starting from € 9.90 for orders less than € 30.00. The cost is € 8.90 for orders up to € 60.00; of € 7.90 for orders up to € 130. Shipping is FREE for orders over € 130.00.

Tracked shipping to Europe from € 9.90. The cost decreases until you get FREE shipping for orders over € 130.00.

International shipments are made with PosteItaliane's “International Registered Mail” service if tracking is requested, with PostaPriority if tracking is not required. To some European countries it is possible to choose between International Registered Mail and BRT-DPD courier shipping

Shipping possible worldwide from € 13.90.



Will I receive a confirmation about the shipment?

Yes, you will always receive a shipping confirmation email.